Testimonials

I wished to let you know that our department have received 3 x ACT5 orthopaedic chairs from Bad Back Chairs, (in varying colours)

I am very happy with the quality of my chair (which is a lively shade of pink!), the lumber support has helped greatly with my back problem and as this is adjustable it meets my needs exactly. I also find the T-shaped arms very useful as I am now able to have my chair at the correct height and reach my desk without stretching.

The service provided was excellent and the assembly of the produce very easy.

I would certainly recommend your company to other staff members with similar problems.

I spoke to Stuart a couple of weeks ago and I asked for his opinion on a particular chair I had identified as possibly suitable and which his company stocks. From our chat he dissuaded me from that make / model based on its design and my height / weight.

He pointed me to a chair that was two thirds the price and he offered me two choices, a brand new one with a 10% discount or one that had been out on test for no more than two weeks at roughly 70% of the MRP. I decided to go for the latter.

We agreed a delivery date (to Preston as I was planning to be in the office all day) but Stuart was let down by his carrier on the afternoon before the due delivery day. This caused me a real problem as I wasn’t then available for it to be delivered for another 10 days. Anyway, we agreed a delivery date for this morning and the chair has now arrived.

The real plus point, and evidence of true customer service, was the fact that Stuart has in fact supplied me with a brand new chair at the discounted price due to the hassle caused by his carrier.

Throughout the process Stuart has been really helpful and informative and I’d have no hesitation is recommending Ergocentric (now known as Bad Back Chairs) to any of our home-based staff who are looking to replace their office chair. I’m not sure if it has made the internal comms yet but I do feel that it would be appropriate to add it.

I'm pleased to see you have Swoppers on your website. I have to say that behind reception they have been a complete success. We have two people behind reception and the desk is quite high. Using 'draughtsman' type office chairs was the only option originally but having two of them in use close together was a problem for us as the backs would get in the way, and they were also a little restrictive in terms of movement. If we needed to reach across to the credit card machine, or swivel around to get to the printer, the chair always seemed to get in the way. Our receptionists don't sit at the desk for extended periods of time, and often need to get up to carry out various aspects of their work.

Because of this, I frequently spotted our receptionists perching themselves on the edge of the seat rather than sitting back in the correct posture, so that they could easily get off the chair without getting their legs trapped against the desk etc. This was not good for the chairs and definately bad for the staff! They began to develop shoulder and neck problems through this poor posture which is not a good thing for a chiropractor's receptionist! We tried various high chairs with no success.

Then we spotted the Swoppers and thought that they might be the answer. The Swopper gives complete access to everything around the desk as there is no back to get in the way. The design almost forces the user to adopt a good posture as there is no back to slouch against. They were a little concerned when they saw them for the first time as they all thought they'd miss the seat back, but they have been a complete success.

Because of the Swopper's design, the user has to support their back using their muscles which is a great way of strengthening this vital area. We saw proof of this in clinic during the first few days as the receptionists all said they could feel that they were using muscles they'd not used for a long time! There were one or two aches, just like after going to the gym, but after 2 or 3 days they were fine and knew that they had been excercising and toughening up their backs just by sitting down!

The springy base also lets the user lean forward toward the desk if needed while still maintaining a good posture because the seat tilts with you, rather than your thighs staying horizontal on a seat and your back bending to lean forwards. This meant no more perching on the front of a seat. Their neck and shoulder problems became a thing of the past after a few chiropractic treatments!

It was great that we could borrow one from you on test for a while and that made the decision to buy them much easier, so thank you for that.

As to buying more, we may still do that so I'll let you know. I had forgotten about it to be honest as we are really busy and sometimes get caught up in it all, forgetting some of the other things we should be working on.

Having checked various chair companies online, I phoned Stuart at Bad Back Chairs (formally Ergocentric) who asked me a few questions, and then recommended the BBCFACT5 chair and what's more I could have it on a weeks trial!

That sold it to me, especially as it was reasonably priced too. Others that I had checked out online were far more expensive and were not offering a week's trial either!

The chair then duly arived on the day we agreed via courier with absolutely no complications. I love the chair and after a week phoned up to say I would like to buy it outright! I am happy to recommend this company to anybody else, especially anybody who is not exactly sure what type of chair they need.

I would like to thank Bad Back Chairs (formally Ergocentric) and Stuart, for a exceptional experience whilst researching and buying our HAG chair.

The web site was clear and informative, the replies rapid by email, the excellent advise by phone, and after sales not only was the whole process faultless but the chair better priced than anywhere else I found.

I am delighted to write a testimonial, rarely do you find such helpful efficient service.

I have recently purchased a HAG Capisco 8106 chair and find it to be the best office chair I have ever used.

As a freelance designer with 25 years of chronic back problems, it is bliss now to be able to work all day in pain-free comfort. Although strange at first, this really is an amazing office chair and probably great for anyone, not just folk with back problems.

Bad Back Chairs (formally Ergocentric) have been extremely helpful and I have no hesitation in recommending them!

I'm very pleased with both the quality of the goods and the speed of delivery.

I'll certainly come back to you when I need more office furniture.

I was very impressed with the help and advice received from Bad Back Chairs (formally Ergocentric) when I enquired how they could assist in sourcing chairs suitable for staff with back problems. The speed with which chairs were delivered for loan could not have been more prompt.

The posture guides and feedback were first class, as were the assessments of individuals' needs. I will certainly be using your services again in the near future.

Stuart at Bad Back Chairs provided a really first class service. He is knowledgeable, helpful and honest and the chair is excellent value for money. I wish all buying was as easy and successful!

I wish to place on record my appreciation for the advice and guidance provided by Stuart Ferguson from your company in guiding me towards a chair for my office.

For quite some time I encountered a problem with shoulder and back ache when working at my keyboard for any length of time. Stuart showed me how this could be related to posture and how the problem may be alleviated through ergonomic seating.

His advice and guidance has proved to be so sound. Since he delivered and set up my new chair I have not had a twinge of pain when working at my keyboard for however long.

I would like to extend my thanks to you and your company for the speedy and efficient service, the competitive pricing, and above all the sound guidance which has led me to purchase an extremely comfortable office chair.

Our brief was to find ergonomic chairs at an affordable price. I found Bad Back Chairs (formally Ergocentric) via Google after some considerable searching.

The website is well designed and helpfully explained the benefits of ergonomic chairs and which ones would be most suitable for our needs and our price range.

From the time I first called Stuart to the final call to confirm that we had received our chairs, the service I received was great and I felt well looked after throughout. The chairs were delivered on time and I was impressed with the availability of the trial period.

Now that the chairs have arrived, they are very comfortable and fit both me at 5’3” and my colleague at 6’2”!

Very happy with it [the HAG Capisco] - what a fantastic chair!

The service I received from your organisation has been excellent, being able to ring up and speak to some one so knowledgeable about their products is a rarity these days. Your price was the best I could find too. I'll happily recommend you to anyone.

Thanks again for such a great service.