Guarantees
Every product on the Bad Back Chairs website comes with a 100% satisfaction product guarantee.
5-Years Guarantee
All chairs and furniture come with a 5-year guarantee against material defects and manufacturing faults, subject to normal wear and tear and 8-hour usage.
Chairs will be either repaired on site, or, if necessary, at the factory. Wherever possible we will offer a loan replacement until the original chair(s) is / are returned.
On desks, the guarantee is against material defects and manufacturing faults, subject to normal wear and tear and 8-hour usage. Normal wear and tear is to be expected and is not covered by the guarantee.
1-Year Guarantee
All accessories come with a minimum 1-year guarantee against material defects and manufacturing faults, subject to normal wear and tear.
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